Frequently Asked Questions (FAQs)

 

How many people can we bring to the appointment?

Our cozy boutique that is on the Chesapeake / Virginia Beach boarder has limited seating. We recommend bringing in 2-3 people, but we have hosted larger parties as well. We try to accommodate everyone as best we can depending on the type of appointment.


How long are the appointments?

Bridal appointments are an hour and a half long, bridesmaid appointments are an hour long.


What’s your return policy?

We special order all our gowns and accessories. Once orders are placed there is no cancellation, and therefore all sales are final.


Do you ship?

Yes, we can ship your wedding dress or bridesmaid dress from our Chesapeake, VA store for a fee.


How long does it take for my merchandise to arrive?

Well, that depends.  Wedding dresses that are special ordered typically take 4-8 months (a rush is usually available) while bridesmaid dresses take around 4-5 months.  We do carry a line of priority wedding dresses that can arrive in as little as 10 days! Flower girl dresses and accessories usually take 1-4 months.  Check with your stylist to find out more.


Do you do alterations?

Yes we do! We alter wedding dresses, bridesmaid dresses, flower girl dresses and special occasion gowns.  We have an In House seamstress that works with all our customers as well as customers that purchase their gowns elsewhere. Appointments are required.